Call Centre Agent Book

Very Limited 25 page A5 Art Book 

1. Returns & Refunds We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return it under the following conditions:

• Eligibility for Returns: Returns are accepted within 14 days of receiving your order, in compliance with UK consumer rights.

• Condition of Returned Items: The book must be unused, undamaged, and in its original packaging.

• Non-Returnable Items: Personalized or custom-printed books are non-refundable, unless defective or damaged upon arrival.

2. How to Initiate a Return To start a return, please contact us at nervoussystemuk@gmail.comwith your order number and reason for return. Once approved, you will receive instructions on where to send your item.

3. Return Shipping

• Customers are responsible for the return shipping costs unless the item is faulty or incorrect.

• We recommend using a tracked shipping service to ensure the safe return of your item.

4. Refunds

• Refunds will be processed within 5–7 business days of receiving and inspecting the returned item.

• Refunds will be issued to the original payment method.

• If the item is returned due to damage or defects, we will also refund the original shipping cost.

5. Exchanges If you received a damaged or defective book, we will replace it free of charge. Please contact us within 7 days of delivery to arrange an exchange.

6. Contact Information For any questions or to request a return, please contact us at nervoussystemuk@gmail.com

This policy complies with the Consumer Contracts Regulations 2013, ensuring your rights as a UK customer are protected.